Configure which platform events send you an alert, choose real-time or digest delivery, and manage in-app, email, and mobile push notifications from a single settings panel.
Every time someone buys your product, books your session, subscribes to your mailing list, or submits your contact form, that is a moment worth knowing about immediately — or at least on a schedule that fits how you work. UniLink's notification center lets you decide which of those events actually reach you, how fast they arrive, and through which channel. Instead of logging in to check if anything happened, the right information comes to you in the format you prefer.
What the Notifications System Does
UniLink tracks a set of platform events generated by activity on your pages: incoming orders, new appointment bookings, subscriber signups, form submissions, payout completions, and system alerts like payment failures or security events. The notifications system lets you turn each event type on or off independently, so you receive only the signals you actually act on.
Delivery happens through three channels simultaneously if you enable all of them. In-app notifications appear in the bell icon in the top-right corner of your Dashboard; the icon shows an unread count badge. Email notifications go to your account email address. Mobile push notifications go to your phone if you have the UniLink mobile app installed and push permissions granted.
The delivery mode setting controls timing. Real-time sends a notification immediately when each event occurs — one email and one push per event. Daily digest batches all events from the past 24 hours into a single summary email sent at a time you choose, typically morning. For high-volume events like subscriber signups or form responses, digest mode avoids inbox flooding while still giving you a clear picture of what happened each day.
How to Get Started With Notifications
- Open Notification Settings — in your Dashboard, click your profile avatar in the top-right corner and select Settings. In the left sidebar, click Notifications.
- Review the event list — the page shows all notification event types grouped by category: Orders & Payments, Bookings, Subscribers & Forms, Payouts, and System. Each row has a toggle and a delivery mode selector.
- Enable the events you want — toggle on each event type that matters to your workflow. Common starting set: New Order, New Appointment Booking, New Subscriber, Form Response Received, Payout Completed.
- Set delivery mode per event — for each enabled event, choose Real-Time or Daily Digest from the dropdown. High-value events (new order, payout) benefit from real-time. High-volume events (subscriber signups, form responses) work better as a digest.
- Configure email delivery — confirm the email address where notifications should arrive. By default this is your account email. Click Change Email to route notifications to a different address, such as a shared team inbox.
- Enable mobile push (optional) — if you have the UniLink mobile app, the Push Notifications section shows a toggle. Enable it and grant push permissions on your phone when prompted. Push notifications fire in real-time for events set to Real-Time mode.
- Save and test — click Save Settings. Generate a test event (submit your own contact form or make a test purchase using a Stripe test card) to confirm the notification arrives correctly.
How to Manage Notifications Day-to-Day
- Read in-app notifications — click the bell icon in the top bar. A dropdown panel shows your most recent notifications with event type, timestamp, and a brief summary. Click any notification to go directly to the relevant record (order, booking, subscriber).
- Mark as read — click "Mark all read" to clear the unread badge, or click individual notifications to mark them read one by one. Unread count resets after clearing.
- View notification history — at the bottom of the notification dropdown, click View All to open a full notification log. Filter by event type or date range to find specific alerts.
- Adjust digest timing — if you receive a daily digest, go back to Settings → Notifications and change the digest delivery time. Choose a time that fits your review routine — morning before work is common, but end-of-day works well for post-shop reviews.
- Silence during off-hours — enable the "Quiet Hours" toggle and set a start and end time. During quiet hours, push notifications are suppressed and held until after the quiet window ends. Email and in-app notifications still arrive in real time.
- Unsubscribe from a specific event — toggle off any event type at any time in Settings → Notifications. You will no longer receive that category of alert until you re-enable it.
- Check payout notifications — when Stripe processes a payout, a Payout Completed notification appears with the amount and deposit date. This is useful for confirming that funds have transferred without logging into Stripe separately.
Key Settings Explained
| Setting | What it controls | Best practice |
|---|---|---|
| Event toggles | Which activity types generate notifications | Start with Orders, Bookings, and Payouts on; add Subscribers and Form Responses once you know your volume |
| Real-time vs. Digest | Whether each event fires immediately or is batched into a daily summary | Real-time for revenue events (orders, payouts); Digest for engagement events (subscribers, form responses) |
| Notification email address | Where email notifications are delivered | Use a shared team inbox if more than one person needs to see alerts; avoids individual team members being out of the loop |
| Quiet Hours | Time window during which push notifications are held and not sent to your phone | Set to your sleep hours so order notifications at 3 AM do not wake you |
| Mobile push permission | Whether the UniLink app sends push alerts to your device | Enable for orders and bookings; useful when you are away from your computer and need to know immediately |
How to Get the Most Out of Notifications
The trap most sellers fall into is enabling every notification type on real-time delivery, then turning them all off when the inbox becomes overwhelming. A better approach is to tier your notifications by urgency. Revenue-impacting events — new orders, payment failures, payout completions — go real-time to both email and push. Engagement events — new subscribers, form responses — go to a daily digest email only, with no push. System alerts — security events, expiring integrations — go real-time to email but not push. This three-tier structure keeps the high-signal notifications visible without drowning them in lower-priority updates.
If you use a team inbox for customer operations, routing all form response and order notifications there means no single person is a bottleneck. The team sees every new inquiry in a shared space and can assign, respond, or close it without forwarding emails or adding someone to a CC chain. This is especially useful during high-traffic periods like a product launch or holiday sale when volume spikes temporarily.
For appointment-based businesses, the new booking notification is your most critical alert. Enable real-time push for New Appointment Booking and nothing else if push notification fatigue is a concern. Knowing within seconds that someone just booked a session gives you the opportunity to send a personalized follow-up message while the person is still engaged with your page — a practice that measurably reduces no-shows.
Payout notifications solve a small but recurring operational annoyance: knowing when money actually lands in your bank account without checking Stripe separately. Enable Payout Completed on real-time email delivery. Over time you will develop an accurate intuition for your payout cycle without manual checking.
Troubleshooting Common Issues
| Problem | Likely cause | Fix |
|---|---|---|
| Email notifications going to spam | Notification emails from unilink.us are not whitelisted by your email provider | Add [email protected] to your contacts or whitelist the sender domain in your email settings |
| Push notifications not arriving despite being enabled | Push permissions were denied on the device or the app needs updating | Check your phone's notification settings for the UniLink app and confirm permissions are "Allow"; update the app if a new version is available |
| Not receiving digest emails | No events occurred during the digest window, or digest email went to spam | Check spam for the digest email; if the folder is empty, no qualifying events happened in that window — the digest only sends when there is something to report |
| Bell icon shows a count but notification panel is empty | Notifications were marked read from another device or browser session | Refresh the page; the count syncs across sessions and should update after a reload |
Pros
- Granular control — each event type is toggled and configured independently
- Three delivery channels (in-app, email, push) give you flexibility by context
- Daily digest prevents inbox flooding during high-volume periods
- Quiet hours protect off-time without permanently disabling push
Cons
- Mobile push requires installing the UniLink app and granting permissions separately
- Notification history has a limited retention window — older alerts are not stored indefinitely
- No Slack or webhook delivery option for teams using channel-based communication
Frequently Asked Questions
Can I send notifications to multiple email addresses?
The notification system sends to one email address per account. To reach multiple people, route notifications to a shared team inbox (like [email protected]) rather than an individual address. Everyone on the team with access to that inbox will see each notification without any additional configuration.
Can I get notified when a specific product sells out?
Low-stock and sold-out alerts are part of the inventory management notifications. Enable "Inventory Alert" in the Orders & Payments section and set your low-stock threshold in your product settings. When stock drops to or below that threshold, you receive an alert.
Will I get a notification if someone leaves a review or comment?
Review and comment notifications depend on which blocks are on your page. If you use a product block with reviews enabled, new review notifications can be toggled on in the notification settings under the Content section. Comments on blog-style blocks work similarly.
How far back can I see notification history?
The notification panel stores the last 90 days of notifications. Older notifications are not accessible from the panel. For a permanent record of orders, bookings, and subscriber activity, use the dedicated reports in Dashboard → Analytics, which retain data for the lifetime of your account.
Can I pause all notifications at once without turning each off individually?
Yes. At the top of the Notifications settings page, there is a master "Pause All Notifications" toggle. Enabling it suspends all delivery (in-app badge still updates, but no emails or push) until you turn the master toggle off. Individual event settings are preserved — nothing is lost when you unpause.
Key Takeaways
- Configure all notification settings in Dashboard → Settings → Notifications
- Toggle events on or off independently and set each to real-time or daily digest
- Use real-time for revenue events (orders, payouts) and digest for engagement events (subscribers, forms)
- Quiet Hours suppresses push alerts during off-hours without disabling the channel permanently
- Route notification email to a shared inbox if multiple team members need to see alerts
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