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MarketplaceAI Chatbot
AI Chatbot Block icon

AI Chatbot

Train your own AI assistant to answer visitor questions

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AI Chatbot Block — example 1
AI Chatbot Block — example 2
AI Chatbot Block — example 3
AI Chatbot Block — example 4

The Chat AI Block embeds an AI assistant on your link in bio that answers visitor questions about you, your work, and what you offer. Trained on your bio content (and any additional context you provide), the assistant handles common questions — services, pricing, hours, location, FAQs — without you needing to be available. For visitors who would otherwise email or DM and wait for a reply, the AI provides immediate value. For high-volume creators, it deflects routine questions so human attention goes to high-value conversations.

Use cases

Concrete patterns we see UniLink creators apply most. Pick the closest to your situation as a starting point.

Service business inquiry triage

Visitors ask "do you do X?" or "how much does Y cost?" — the AI answers from your service descriptions, deflecting routine inquiries while letting you focus on substantive consultations.

Restaurant and venue questions

"Are you open Sunday?" "Do you do takeout?" "Is there parking?" — common questions answered instantly, no phone call needed. Combined with the Map and Menu Blocks, the AI gives complete venue context.

Course and program clarification

Prospects ask about prerequisites, time commitment, refund policy. The AI answers from your course descriptions, qualifying leads before they reach the booking stage.

24/7 customer support deflection

For brands with global audiences, the AI handles questions outside business hours. Most questions are answered immediately; the few that need a human get queued for proper response when you're available.

How to add this block

From marketplace install to live on your link in bio. Each step takes seconds; the writing is what takes time.

  1. 1

    Add the block from the marketplace

    Open your UniLink dashboard and drop the block where it solves a specific need on your page — typically as part of a larger composition rather than the centerpiece.

  2. 2

    Configure the specific behavior

    Utility blocks have settings unique to their purpose. Take a minute to read the inline help — small misconfigurations here cause big issues at scale.

  3. 3

    Test in preview mode

    Before publishing, click "Preview" to see exactly how the block behaves for visitors. Some utility blocks (like unlock or chat) only fire in published pages, so preview is your last chance to catch issues.

  4. 4

    Combine with other blocks

    Utility blocks rarely stand alone. They support the main content blocks around them. Make sure the surrounding context tells visitors why this utility matters.

  5. 5

    Publish and verify on mobile

    Hit publish, then test on a real mobile device. Utility blocks often involve interactivity that behaves differently on touch vs. mouse — verify on the device most visitors actually use.

Best practices that move the needle

Small changes in writing or curation that consistently improve conversion.

Don't over-engineer simple pages

Utility blocks add power but also add complexity. If your page is doing fine without one, adding it just to "improve" things often backfires. Add only when you have a specific problem to solve.

One utility purpose per block

Trying to make a single utility block do three things at once usually fails. Use multiple blocks each focused on a single purpose — clearer for you to maintain and clearer for visitors to use.

Document your configuration

Utility settings are easy to forget. Add a short note in your project doc or page description so future-you (or a teammate) knows why this block is configured this specific way.

Disable rather than delete

When a utility no longer fits, hide or disable it instead of deleting. Easier to bring back when needs change, and you preserve the configuration history.

Frequently asked questions

What is a Chat AI Block in a link in bio?

A Chat AI Block is an AI assistant embedded on your link in bio page that answers visitor questions in natural language. It's trained on your bio content — service descriptions, FAQ, hours, etc. — plus any custom context you add.

How does the AI know what to say?

The assistant pulls from your bio content (Features, Services, FAQ, Hours, etc.) and any custom context you add in block settings. For specialized topics, you can also provide example Q&A pairs to train the AI on your exact tone and answers.

What if the AI gives a wrong answer?

You can review and correct the AI's answers in the dashboard. Common mistakes get added to a corrections list, and the AI learns from them. For critical info (pricing, hours), the AI defaults to "Let me check with the team" rather than risk a wrong answer.

Will the AI replace human support entirely?

No — it deflects routine questions but escalates complex or sensitive ones to human. Configure the AI to recognize escalation triggers (booking, refund, complex pricing) and route those to your inbox while handling routine queries inline.

Is the Chat AI Block free on UniLink?

The Chat AI Block is a PRO-plan feature because of the AI inference costs. PRO includes a generous monthly conversation limit; high-volume use cases can upgrade to higher tiers.

Related blocks

Pair this block with these to build a complete page on your link in bio.

Ready-to-use apps in the marketplace

Try ready-made page templates built around this block — install with a single click.

Ready to add this block?

Drop it on any UniLink page in under a minute. Customize copy, visuals, and order without touching code.

Add to UniLink — free